During this period we are happy to connect you with Phia Concepts, our service, systems, and support partner, who can help get you through.
Read on for an update on our staff and for information from Phia Concepts about concierge delivery and pick up of personal hygiene products.
Our staff is in virtual contact regularly and continues to express how much they miss you and the beautiful art they create with you every single day! Please connect with us and them online (see links in footer) so that we can stay unified during this challenging time!
Please read on for information from Phia Concepts.
Dear Sophi Salon client,
For nearly a decade, Phia Concepts has provided services, systems, and support to salons. We know that nothing can replace the TLC they show you with every visit, but we’re doing all we can to bridge the gap.
Retail sales of personal care items are considered essential under Dr. Acton’s stay at home order, and rest assured that our attention to hygiene, distancing, and sanitation remains firm.*
Items available include soaps, sanitizer (yes, there are several dozen personal-sized Hempz brand units in stock, limit 3 per client), shampoos, toothpastes, lotions, skincare, oils, and deodorants. Ask us about your hair needs and one of our educators will work with you to create a plan to get you by until your salon is open again.
Please note that order fulfillment may take several days as the educators-turned-retail specialists create their own schedules based on their personal needs and situations resulting from COVID-19 mandates, family needs and so forth. Please be patient and we will do all we can to provide clients of our partner salons with whatever they need to get them through this challenging time.
Contact 614-545-7100 to arrange for zero-touch pickup or delivery.
*Phia Concepts provided hygiene, distancing, and sanitation standards to its salons even before the first case was confirmed in Ohio, and is continuing to follow even more enhanced protocols with our zero-contact pick-up and delivery service.